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By Adam M. Carlson
Managing Partner

Yes, Amazon can sometimes be held liable for injuries caused by dangerous products sold through its marketplace. Whether the company is legally responsible depends on factors such as its role in the sale, what it knew about the product, and how California law applies to the circumstances.

Millions of people buy products on Amazon every day because of its convenience and wide selection. Most purchases are uneventful, but defective products still make their way into consumers’ homes. When an item causes serious injuries, many people wonder whether they can pursue a claim against Amazon, the third-party seller, the manufacturer, or all three.

Can Amazon Be Held Responsible for Dangerous Products?

In some cases, yes. Product liability claims have traditionally focused on manufacturers, distributors, and retailers. As online marketplaces grew, courts faced new questions about where companies like Amazon fit within the chain of distribution.

California courts have recognized that Amazon’s role goes beyond simply hosting product listings in certain situations. When Amazon stores, markets, processes payment for, and ships a product through its Fulfillment by Amazon (FBA) program, it may have enough involvement to face liability for injuries caused by a defective product.

Each case depends on its own facts, so liability is never automatic.

When Could Amazon Be Liable?

Several factors may influence whether Amazon shares responsibility for an unsafe product.

These may include:

  • Amazon stored and shipped the product through its fulfillment network.
  • Amazon controlled key aspects of the transaction, including payment processing.
  • The manufacturer or seller cannot be located or held accountable.
  • Amazon continued selling a product despite evidence of safety concerns.
  • Amazon failed to act after receiving reports of injuries or product defects.

The more involved Amazon was in getting the product into your hands, the stronger the argument that it should share responsibility.

Does Amazon Have a Duty to Remove Dangerous Products?

Amazon has policies that prohibit the sale of many unsafe or recalled products and routinely removes listings that violate its rules. However, products may remain available even after consumers report injuries or government agencies raise safety concerns.

Whether Amazon had a legal duty to remove a particular product depends on the circumstances. Questions that often arise include:

  • Did Amazon receive complaints about the product?
  • Were recalls or safety warnings already issued?
  • Did Amazon have enough information to recognize the product posed an unreasonable risk?
  • Did Amazon continue allowing sales after learning about potential dangers?

Evidence showing Amazon knew or should have known about a hazardous product may become an important part of a product liability case.

Who Else May Be Liable for Your Injuries?

Amazon is rarely the only potentially responsible party. A product liability claim may involve multiple businesses that participated in designing, manufacturing, distributing, or selling the product.

Depending on the facts, liability could extend to:

  • The product manufacturer
  • A third-party marketplace seller
  • The importer or distributor
  • Companies involved in product design or assembly

Identifying every responsible party helps maximize the sources of compensation that may be available for your injuries and financial losses.

What Compensation May Be Available?

If a defective product caused your injuries, you may be entitled to recover compensation for losses resulting from the incident.

Depending on your case, damages may include:

  • Medical expenses
  • Future medical treatment
  • Lost wages
  • Reduced earning capacity
  • Pain and suffering
  • Permanent disability or disfigurement
  • Property damage, when applicable

The value of a claim depends on the severity of your injuries, the evidence available, and the parties found responsible.

What Should You Do After a Dangerous Product Injury?

The steps you take after an injury can affect your ability to pursue compensation.

If possible:

  • Seek medical care immediately.
  • Stop using the product.
  • Preserve the product, packaging, receipts, and instructions.
  • Take photographs of the product and your injuries.
  • Avoid repairing or altering the product.
  • Consult a product liability attorney before disposing of any evidence.

Even if Amazon removes the product listing after your injury, the product itself and your documentation may provide valuable evidence.

Protect Your Rights After a Dangerous Product Injury

When a dangerous product causes harm, determining who is legally responsible is not always straightforward. Online marketplace cases often involve multiple companies, evolving legal standards, and detailed factual investigations. We can evaluate how the product was sold, identify every potentially liable party, and help you pursue the compensation you deserve.

If you or a loved one was injured by a defective product purchased through Amazon, contact Casper, Meadows, Schwartz & Cook today to discuss your legal options during a free consultation.

About the Author
Attorney Adam M. Carlson is managing partner at Casper, Meadows, Schwartz & Cook. While he is skilled in various areas of law, he focuses the majority of his practice on serious injury cases, wrongful death and civil rights.